Refund Policy

Terms

At MedReck BPM, we value our clients and strive to deliver high-quality Professional & consulting services. Please review our refund policy below to understand how we handle cancellations and refund requests for consulting engagements..

1. Refund Eligibility

A.  Refunds may be issued under the following conditions:The client cancels at least 24–48 hours before the scheduled session.The service has not yet been delivered (e.g., session not completed, documents not submitted).In case of double charges or accidental payments, with valid proof.

No refunds will be issued for: Completed consulting sessions.No-shows or last-minute cancellations (unless due to emergencies and approved at our discretion). Work already started or delivered as part of ongoing consulting packages.

2. Cancellation Policy

Cancellations must be made via email or our platform at least 24 hours in advance to be eligible for a refund or rescheduling.Sessions canceled with less than 24 hours' notice may incur a cancellation fee or be non-refundable, depending on the situation.

3. Refund Process

If you are eligible for a refund: It will be processed within 5–10 business days back to your original payment method.You will receive a confirmation email once the refund has been initiated..

4. Rescheduling

We understand that schedules can change. You may request to reschedule a session with at least 24 hours' notice. Rescheduling is subject to availability..

5. Dispute Resolution

If you are not satisfied with the service provided, please contact us at info@medreckbpm.com so we can work toward a resolution. Filing a payment dispute without contacting us first may delay the process.

6. Contact Us

We may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.If you have questions about your payment or need to request a refund: you can email us at info@medreckbpm.com or dial us at +91 7994053126 or +12082075165